• Free shipping on orders over $50

Shipping & Returns

Processing, Shipping, and Delivery information

Shipping Methods

Method Time Rate
Standard 3 - 7 Business Days $5.95 CAD
2nd Day 2 - 3 Business Days $14.95 CAD
Next Day 1 - 2 Business Days $24.95 CAD

Order Processing

Order processing takes 1-3 business days and shipping time/method selected begins as soon as your product leaves our warehouse.
Leatherman is closed on all major US holidays. No orders are processed on these days.
Unfortunately we cannot ship to PO Boxes at this time.

Sales Tax

Your applicable local tax will be calculated and added to the total when your credit card is charged, just prior to shipping.


Customer Service

Please call Customer Service to request a Return: 800-847-8665. Be sure to have the information from your packing slip and the name of the original purchaser of the order ready to provide to the customer service representative over the phone.

30-Day Return Policy

We offer a 30 day return policy on purchases. We will refund the total of the items returned in your order, less shipping costs each way. If the return is a result of our error, Leatherman will also refund shipping charges and will compensate you for the return shipping of the item.

Items should be returned in the original product packaging with the packing slip included.

Eastern Outdoor Sales
Attn: Leatherman Returns
3067 Mainway
Burlington, Ontario L7M 1A1